Passengers with disabilities

Almaty International Airport offers a range of services to assist passengers with disabilities when they are directly at the airport.

You will be met by qualified staff who will provide assistance and assistance at all stages of operational maintenance.

How to use the services?

When booking and purchasing an air ticket, be sure to inform us what special services and assistance you will need at the airport and during the flight.

When contacting you, you need to inform:

• Flight date and number
• Airline name
• The nature of the restrictions
• About the presence of a wheelchair, its dimensions, the possibility of transformation, the presence of a battery
• About the presence of crutches or a guide dog
• Contact information
• What services do you need?